IRVINE, CA / ACCESSWIRE / March 13, 2024 / Accurate Background, the largest privately held global provider of compliant background checks, drug and health screening, and employment monitoring ...

We celebrate Customer Service Week and CX Day in the first week of October. Customer service is a term neatly nested within a more robust category known as customer experience (CX). Many other factors ...

Generative AI technologies, such as large language models (LLMs) and their applications are now going mainstream: OpenAI and ChatGPT are leading the way, Meta and Alphabet also joining the race with ...

To say that customer experience is important might be the understatement of the decade—or at least of the previous few years. The business benefits of focusing on customer experience can't be ...

When it comes to customer experiences, the landscape is changing—quickly. Significant shifts are redefining how companies engage with their clients. The era of "one size fits all" (now a relic of the ...

Honors spotlight Accurate's commitment to the client and candidate experience IRVINE, CA / ACCESSWIRE / March 13, 2024 / Accurate Background, the largest privately held global provider of compliant ...