Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

CLARIFIED IN A FEW WEEKS. WELL, THE OMAHA PUBLIC POWER DISTRICT ANNOUNCES A NEW OUTAGE MAP, ENDING THE NEED TO SELF REPORT. THANKS FOR JOINING US. I’M QUANECIA FRASER. I’M BILL SCHAMMERT. THE UTILITY ...

Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...

What’s in the cards for customer communications in 2026? The way businesses connect with customers is changing. New channels, smarter technology, and rising expectations are rewriting the rules of ...

Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

Opinions expressed by Entrepreneur contributors are their own. Communicating effectively with customers is essential for the success of any organization. And in today’s connected world, consumers ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Today, Nextiva unveiled a game-changing business software that is the first of its kind — a communications and productivity workhub. Nextiva’s new software enables ...