Customer relationship management software allows your business to monitor customer interactions, track deal progress, and analyze financial performance. Read now Salesforce's Customer 360 Truth, which ...

One year ago, Salesforce announced Customer 360, a customer data platform that aims to integrate customer information from all of an organization's siloed data sources. Now, Salesforce is rolling out ...

Salesforce on Tuesday introduced Salesforce Customer 360, a unified customer ID that connects profile data across its Sales, Services, Commerce and Marketing cloud product suites. “There are so many ...

Customer 360 for Mortgage and Lending helps lenders reduce operational costs and drive efficiency, while improving the borrower and employee experience. Lenders can streamline processes through ...

Salesforce builds out its customer data management capabilities and teams up with AWS and Genesys on an open spec for data exchange At last year's Dreamforce, Salesforce launched Customer 360 to map ...

Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform. Nearly 80% of healthcare consumers cite difficulty navigating the care ...

The holy grail of customer experience these days involves gathering all of the data on an individual customer into a single record. Today at Dreamforce, the company’s massive customer customer ...

Coinciding with this week's Dreamforce, McKinsey & Company and Salesforce announced a new collaboration to accelerate the introduction of generative AI for Sales, Marketing, Commerce, and Service.

Salesforce CRM recently announced that it entered into an agreement with the audio company, Bose, to provide a complete product and software suite solution — Salesforce Customer 360. This will enable ...

After the announcement of the Slack acquisition, Salesforce was put into the penalty box. The central issue is that investors are trying to understand the return on capital of such a large and ...

Digital 360 delivers new technology, services and learning that help digital leaders create connected, personalized experiences across marketing, commerce and more SAN FRANCISCO, Sept. 23, 2020 ...

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