Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

GREENSBORO, N.C. — 2 Wants To Know got back $5,313 for folks in the month of May. that's a pretty good chunk of change. How did that happen? We have a group of volunteers working in the Call For ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...