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Amid demand for change is a surge in hiring for chief transformation officers. This expert suggests deeper foundational work is needed.

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...

Change is now a constant in today’s business world. New technologies, shifting customer expectations and evolving workplace dynamics mean organizations are transforming faster than ever. To keep up, ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...

Our current political moment may make DEI seem like an issue uniquely able to drive controversy. But, at their core, many of the diversity, equity, and inclusion programs adopted in the wake of the ...

Retail never stands still. From evolving shopping behaviors to rising fulfillment expectations, change is the only constant. Successful retailers continuously adapt to stay relevant, seizing ...

“The answer is that it depends. If leaders don’t embrace change, DEI could die,” Dr. Sandra Upton, founder and chief DEI strategist with Upton Consulting Group, said in our interview. Dr. Upton has ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.