Jenny and Allyn Condon attend an inquest into the death of their two-month-old son, Ben, at Avon Coroner’s Court - SWNS A 111 call handler was “mindful of the external pressures” on wards when he ...
A 999 call handler has shared the gut-wrenching calls they receive every single day - and it's moved some people to tears. Opening up to the public about their role, the handler turned to social media ...
Nico Attwood says he wants staff to know help is available after he lost colleagues to suicide.
The trainers, who work across the North West, including Lancashire, walked out on Wednesday, December 3. They will strike again today (Thursday, December 4) in a dispute with the North West Ambulance ...
A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and think about how they use the essential lifeline ...
New figures from the service revealed that over half of 999 call handlers have faced verbal abuse, threats, or personal attacks from patients in the past year. Read the full story ...
Arriving at 10pm for his shift in a UK inner city, Jeremy* was surrounded by the office hum of keyboard tapping, ringing phones and most importantly, soft voices supporting and listening to those in ...
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Samaritans call handler reveals most difficult part of the job and what makes volunteers come back
Arriving at 10pm for his shift in a UK inner city, Jeremy* was surrounded by the office hum of keyboard tapping, ringing phones and most importantly, soft voices supporting and listening to those in ...
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