Effective project management requires a multi-faceted approach to gauge baseline performance and track improvement. A balanced scorecard is a tool designed to assist management by measuring a variety ...

In my last post, I argued that marketers should use a Balanced Scorecard to measure and manage marketing performance. The Balanced Scorecard was introduced by Robert Kaplan and David Norton in the ...

Kaplan, Robert S., and David P. Norton. "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II." Accounting Horizons 15, no. 2 (June 2001).

The balanced scorecard is a set of financial and non-financial measures regarding a company's success factors, from four interrelated perspectives: financial, customer, internal business processes, ...

The training which was held on Wednesday, December 11, 2024, in collaboration with management consulting firm Balanced Scorecard West Africa, was themed; ‘Balanced Scorecard Performance Management ...

The balanced scorecard revolutionized conventional thinking about performance metrics. When Kaplan and Norton first introduced the concept, in 1992, companies were busy transforming themselves to ...

Nurse administrators who manage nursing case management programs are challenged to demonstrate the improved quality of patient care and financial outcomes to their organization that result from such ...

Academic research in management accounting can provide companies with insight in using management accounting systems to better achieve strategic and operating objectives. It explains or predicts how ...

If you can’t measure it, you can’t manage it. Metrics, the bane and blessing of corporate citizens, emerge from this truism. Metrics allow managers to determine the efficacy of process changes and ...

The Ghana Cocoa Board (COCOBOD) has launched a new performance management strategy aimed at reviving and improving the cocoa industry through the implementation of the balanced scorecard approach. The ...

The Nigerian Meteorological Agency (NiMet), has organised a training session on training on balanced scorecard performance for the directors and senior management staff of the agency. The training ...