AI-driven customer experience solutions are rapidly becoming a key competitive differentiator globally, with Türkiye-based ...

As organizations deploy AI agents to handle everything, a critical security vulnerability threatens to turn these digital ...

As companies increase their AI investments, chatbots and AI agents are often the first place the spending shows up.

The new Quoting AI Agent collects customer data, optimizes rates, and delivers quotes in seconds, marking the final ...

AI agents behave more like employees than traditional software, and deployments should be designed accordingly.

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...

Amatrium begins 2026 with a GPT-5.1 upgrade and multi-agent intelligence, delivering faster, more reliable results ...

The compliance work behind customer onboarding at fintechs, including KYC checks, document verification, and sanctions ...

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening IAM controls.

In a bold step toward the future of AI-driven marketing, flareAI.co today announced the launch of its innovative marketing ...

Contact centers need AI to scale, but leaders can’t afford to trade efficiency for trust. A copilot-first roadmap keeps ...

Microsoft CEO Althoff on AI investments in Copilot, agentic AI and Agent 365 in 2026, also Microsoft partner plans, customer ...